Deliver responsive support with integrated helpdesk, ticketing, FAQs, and live chat—right within your organizational ecosystem.
Start supporting customers better—no credit card needed.
Deliver fast, reliable assistance to users with smart ticketing, automated responses, and an intuitive service portal.
Organize, assign, and resolve queries efficiently with intelligent routing and status tracking.
Enable users to find solutions quickly through categorized articles and common issue resolutions.
Boost responsiveness with integrated live chat, canned replies, and SLA-based alerts.
Streamline support requests with automated ticket creation, tagging, and assignment rules.
Handle queries from email, chat, phone, and social media like WhatsApp, Facebook, and Instagram in a unified inbox.
Set, track, and alert SLA breach risks for critical service levels and departments.
Track response times, resolutions, and feedback to optimize support efficiency.
Allow users to track tickets, find FAQs, and resolve issues without agent interaction.
Analyze support trends, satisfaction scores, and issue patterns across channels.
Speed up replies with templated answers for common queries and requests.
Auto-escalate unresolved issues to higher tiers based on priority and SLA breach.
